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Contact Methods

Please feel free to contact us using one of the methods below. For technical support on any backflow prevention product call our toll free number listed below.

Email

Sales and Account Help: usabackflowproducts@yahoo.com


United States Office

 

Within US: 1-626-289-5577

Postal Mail:

USA Backflow Products Co.

223 S. Raymond Avenue

Alhambra, CA 91801

Hours of Operation

Email/Ticket Support

Email and ticket support is staffed 24 hours a day. You can always find help by email, in our ticket area, or even on our support forums. Email and ticket support is staffed 24 hours a day. You can always find help by email, in our ticket area, or even on our support forums.

Telephone Support

In the event you need assistance during a time we are closed you can either email us or leave a message and we will promptly return your phone call. In the event you need assistance during a time we are closed you can either email us or leave a message and we will promptly return your phone call.

United States Office United States Office
Monday - Friday: 8:00 am to 5:00 pm
Saturday and Sunday: Closed

During off hours, technical support representatives are still available in our client area ticket system. Phone support during off hours features an emergency contact system.

We are closed on the following holidays in the United States: New Year's Day, January 1; Memorial Day, last Monday in May; Independence Day, July 4; Labor day, first Monday in September; Thanksgiving Day, last Thursday in November; Christmas Day December 25.
Times listed are Pacific Standard Time (PST)


 



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